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Casino Action Review

S. Stoynova (editor)
Casino Action Logo
Casino Ratings
Security10
Bonus and Promotions8
Product Variety8
Customer Support8

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Summary
Brand nameCasino Action
Websitecasino-action.co.uk
Tel numberN/A
Mailsupport@crhelpdesk.com
Live chatYes
Deposit bonusUp to 1250 GBP
Wagering requirement: The first deposit bonus, as well as all subsequent bonuses from the sign-up offer are subject to 30 times wagering requirements.
SoftwareMicrogaming
Min deposit10 GBP
Min withdrawal10 GBP
LicenseMalta, United Kingdom
Online since2004
Mobile versionsiOS, Android, Windows Mobile
Cashout timeEwallets 24-48 hours; Credit/Debit Card 3-5 days; Direct Bank Transfer/Wire Transfer 6-11 days
Withdrawal limit4000 EUR per week
Deposit MethodsVisa, Mastercard, Diners Club Internationa, Maestro, Visa Electron, Entropay, Paypal, Skrill, Neteller, Qiwi, Paysafecard, Direct Bank Transfer
Withdrawal optionsVisa, Mastercard, Maestro, Bank Transfer, Paypal, Skrill, Neteller, EcoPayz

Pros and Cons of Casino Action

Pros:

*Part of the prominent Casino Rewards Group
*A Microgaming-powered suite of games
*Attractive Welcome bonus package
*Licenses by the UKGC and the MGA
*eCogra certificate

Cons:

*Withdrawals are kept pending for 48 hours
*No dedicated mobile app
*A bit dated design

Casino Action is one of the latest additions to the Casino Rewards group which was established way back in 1999. The group manages 29 online casinos within its network, and playing in any of them awards VIP points which are accumulated in one central account for you to use where you please.

Having opened its virtual doors in 2004, Casino Action has partnered up with Microgaming to provide an amazing collection of 600+ casino games. Welcome package of up to £1,250 is there to help you start gambling in style, and the network’s loyalty program in place to reward your loyalty. Casino Action speaks 11 languages and makes its multilingual support team available 24/7, reachable via live chat, toll free telephone and email.

Security of the online gaming is ensured by sticking to standards and rules of the UK Gambling Commission and the Maltese Gaming Authority, which have issued the Casino its operating licenses, and SSL encryption is implemented to protect your financial transactions and other sensitive details. The website additionally displays eCogra Safe & Secure seal of approval which further supports the claim of being a safe and fair gaming environment.

Promotions & Bonuses

Once you register, a first deposit of £40 or more makes you eligible for a 100% match Bonus up to £150. The following deposit allows you to claim 50% up to £200, the third 25% up to £500, the fourth 50% up to £250, and the fifth will once again award 100% match up to £150. Altogether, there’s as much as £1,250 to be picked up in welcome bonuses. While the first deposit bonus comes with a 30x play-through requirements, the other 4 will have to be wagered 60 times before you can make a withdrawal. Wagering on slots will count 100% towards the play-through requirements, Table Poker will contribute 50%, Baccarat and most of Blackjack games 10%, and Roulette and the majority of Video Pokers 2%.

No-Deposit BonusNot available at this timeCheck Again
Welcome Bonus Option IUp to £1250 on 5 DepositsGet Bonus
Welcome Bonus Option IINot available at this timeCheck Again

The more you play, the higher you will climb in the Casino Rewards Loyalty Program which features 6 levels. Accumulated points can be exchanged for casino credits, but only once you’ve collected a minimum of 1,000. Exchange rate is £1 for 100 points. Increasing your VIP status unlocks Lucky VIP Jackpots, allows you to use more and bigger bonuses, gives access to exclusive games, and provides a few additional treats.

Prizes can additionally be won by participating in tournaments which take place on regular basis. Prize pots range from £50, as in currently active 3-hour freeroll, and up to £20,000 offered in the Monthly Monster 7-day event.

Software

Casino Action SoftwareCasino Action is powered by Microgaming software and this is the only developer whose games you’ll get to play. Fortunately, the Casino has chosen one of the best in the business so that being a single-provider venue doesn’t necessarily count as negative. In order to access the games, you can either download the casino software, or use Flash version to play directly in your browser. The difference will be huge in terms of number of games you get to play, ranging from only about 120 to as many as 600. Download process is very fast and easy, though the software itself is not the fastest one we’ve experienced so far.

The portfolio you see while playing online is exactly what you’ll find when you move your gaming to a smaller screen of an Android, iOS or Windows mobile device. However you choose to access Casino Action, no free play will be allowed; if you want to enjoy the games offered, you’ll have to register and make a deposit first.

Games

Casino Action GamesIf your favorite casino entertainment is all about spinning the reels, you’ll be delighted with a choice of 100+ classic and 350 video slots. The best that MIcrogaming has produced over the years is accounted for, from the likes of Immortal Romance, Avalon, Supe It Up and Game of Thrones, to the brand new Pollen Party and Emperor of the Sea. Social element is added via several multiplayer games, and a chance to compete with other players through a variety of slot tournaments. A good selection of progressives includes £8+ million Mega Moolah, with a jackpot which is guaranteed never to drop below £1 million.

Fans of table games can take advantage of a large Blackjack collection and an even bigger Video Poker library. Among 44 Blackjack variants you’ll find Bonus Blackjack, Big 5, Spanish and Triple Sevens, while Tens or Better Power Poker, All Aces, Bonus Deuces Wild and Deuces & Joker are a few of 60 Video Poker games available. The choice is much more limited when it comes to Roulette, Baccarat and table Poker.

Jackpot Games

casino action jackpotCasino Action’s progressive jackpot section is where real millionaires are made. The collection comprises a bunch of Microgaming’s most sought-after progressives. The majority of those are naturally slots, all of which are part of the developer’s progressive network where the pools are shared among all Casino Rewards operators that run on this software platform. Respectively, the progressive prizes reach gigantic proportions really fast and pots are frequently won.

The instant-play version of Casino Action is a bit short of progressive jackpot games with 3 distinct titles only but at least they are the ones awarding the largest prizes. Players who access Casino Action in their browsers can attempt to become millionaires by spinning the reels of instantly recognizable slots like Mega Moolah, Treasure Nile, and Cash Splash.

Mega Moolah holds the biggest appeal out of the three which is completely understandable considering it is linked to a four-tiered jackpot where you can pocket the Mega, Major, Minor, or Mini prizes. The jackpot actually hits quite often, dropping about 4.7 million credits on average, so we highly recommend you give this slot a few spins at Casino Action if winning a seven-figure amount is a dream of yours.

As mentioned, Casino Action gives you the option to download and install its platform on your desktop computer or laptop. This downloadable casino client features an abundance of progressives, providing players with a choice from about 19 titles. There, you will find all the slots from Microgaming’s Mega Moolah series along with player-favorites like Lots a Loot, Fruit Fiesta, Tunzamunni, and Wow Pot. You can earn yourself a handsome payout on video poker variations like Jackpot Deuces and SupaJax (which is the progressive version of Jacks or Better) but playing table games like Caribbean Draw Poker Gold is yet another alternative.

Licensing and Jurisdictions

Casino Action has acquired a reputation for being a legitimate gambling destination where players can place their bets in a trusted and secure environment. The casino is owned and operated by Apollo Entertainment Limited, which is a Malta-based company so respectively one of its licenses has been issued by the Malta Gaming Authority (MGA). Casino Action is also allowed to service customers from the United Kingdom under the licensing and regulations of the country’s local regulatory body, the UK Gambling Commission (UKGC).

The casino opens its doors to players from a variety of countries and territories but customers from certain jurisdictions are not welcome here. Accounts cannot be registered by residents of Belgium, France, Australia, the United States, Spain, Hungary, Hong Kong, the Philippines, Italy, Portugal, Singapore, and Afghanistan, among others. You must be at least 18 years old to join Casino Action’s community.

Site Layout and Design

casino action layoutThe main focus of Casino Action appears to be usability and user-friendliness which is blatantly obvious when one takes a look at its website design. Both the instant-play and the download platforms of the operator allow for easy navigation and in fact, are pretty much alike, the only difference between the two being that the flash casino features a bit smaller number of games.

The design of the lobby is rather toned down since the gaming library loads against a darker background dominated by palm trees and right above, you can see the enlarged logo of the operator. Everything is categorized on the basis of type so it will not be long before you find your way around.

Separate categories are reserved for video and classic slots, table games, video poker, progressives, and specialties. The lobby gives you access to everything you need to manage your Casino Action account. You can connect to the live chat facility, view the current promotions, and fund your Casino Action account.

Banking

casino action bankingCasino Action is home to an international community of players, so naturally it strives to cover as many banking options as possible to ensure every customer finds a hassle-free way to load some real money into their account and do it in a safe manner.

The casino uses a variety of safe deposit and withdrawal solutions, including widespread credit/debit cards, digital wallets, prepaid methods, and online banking processors. Payments can be conducted in any of the following four currencies – GBP, USD, CAD, and EUR.

Deposit Methods

You can start playing at Casino Action within minutes after signing up with an account since all deposits are conducted instantaneously. All you have to do is open the user-friendly cashier, go through the options and select the one that best works for you.

Deposits can be conducted instantly via the credit or debit cards issued by Visa, Maestro, Diners Club International, and Mastercard. Virtual Visa cards by Entropay are also available. Do have in mind that if you choose to deposit with your card, Casino Action will require you to scan both of its sides and send them the scans along with copies of some documents like a recent utility bill, and your driver’s license, passport or ID. This is pretty much a routine procedure which aims at ensuring you indeed are the casino account holder.

Many players at Casino Action prefer to use a digital wallet when depositing because this prevents them from sharing sensitive information. At Casino Action, you have a choice from some of the established e-wallet brands like PayPal, Skrill, Neteller, and ecoPayz.

Your other option for conducting anonymous payments to the casino is to use third-party online banking processors like Instant Banking by Citadel, Giropay, Sofort or InstaDebit which serve as a bridge between you and your bank’s online banking platform. The casino also works with the prepaid method Paysafecard, which is great when it comes to keeping your gambling expenses in check. Rapid bank transfers are also an option for depositors at Casino Action.

The minimum you can load into your Casino Action account when using your card is £10. To our knowledge, there are no restrictions on the amount you can transfer to your account. Casino Action, however, enables you to set your preferred deposit limits – something we recommend you to do as it helps you to be a more responsible gambler.

Withdrawal Options

It is natural for players to wish to get their hands on the money they have won as quickly as possible and do it with a method they feel confident in. Casino Action takes this into consideration by providing a selection of secure withdrawal solutions. It would be best to choose a method that can be used for both deposits and withdrawals since otherwise you will have to look for alternative solutions to cash out.

You can receive your winnings to the card you have registered at the casino, be it one by Visa, Maestro, or Diners Club. However, Mastercard is not a suitable option where cashing out is concerned. It is also possible to use the e-wallets by Skrill, ecoPayz, Neteller, and PayPal for this purpose alongside methods like Entropay and InstaDebit. Bank transfers and courier checks are your other alternatives. Those who have deposited via the platforms of Giropay, Sofort, and Citadel usually have their winnings returned to them with a bank transfer or a check.

Withdrawal requests remain pending for a period of 2 days. Once the payment goes through, you will have your money within a maximum of 10 days, depending on the method of transfer. We recommend you use the e-wallets since you will have to wait only 1 to 2 business days. The minimum withdrawable amount at Casino Action is £300 for courier checks and £50 for all other methods. There are fees ranging from £15 to £60 for some of the supported methods, so it would be preferable for you to use cards or e-wallets when cashing out because the transfers with them are charge-free.

Payment MethodDepositWithdrawal
Visa Card
Mastercard
EcoCard
EntroPay
Euteller
InstaDebit
Maestro
Neteller
PaySafeCard
Sofort
Trustly

Customer Support

casino action supportCustomer support at Casino Action is on par which shows you patrons are valued and treated with respect by the operator. The main avenue of contact with Casino Action is the 24/7 live chat feature and we advise you to use it whenever you need a prompt assistance. The chat is accessible even if you are not a registered member of the casino. It would be smart of you to start by specifying which casino you need information for since all operators from the Casino Rewards Group use one and the same support service.

The members of the casino’s support team are very well-behaved and trained to tackle all kinds of issues. Apart from friendliness and professionalism, they demonstrate great speed when answering customers’ questions – very important quality because nobody likes to sit around and wait when they are in need of help. Your other options for reaching the casino’s support staff are to email or telephone them. One key advantage Casino Action holds over some of its competitors has to do with the fact it provides a multi-lingual support. You can ask for and receive assistance in English, German, Spanish, Swedish, Italian, French, Russian, and Finnish.

FAQ

No, you can play the majority of the games at Casino Action in your browser since the operator runs a flash-based website. Just check your browser’s Adobe Flash extension to ensure it is up to date. Installing the casino’s software is an option only for players who own Microsoft Windows-based computers.

Of course, there are age restrictions since, after all, it is gambling we are talking about. The casino does not accept players who have not reached the age of maturity, which is 18 in most countries. Players from the US, France, Belgium, and Australia, among other jurisdictions, are not permitted to sign up.

Yes, you can rest assured games are totally arbitrary at this online casino. Casino Action has obtained the stamp of approval of recognized auditor eCOGRA. All games are certified as fair and you can check their average return percentages on Casino Action’s website, if you wish.

Casino Action currently works with four currencies that are used worldwide, namely USD, GBP, CAD, and EUR.

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