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Roxy Palace Casino Review

A. Antonova (editor) |
Roxy Palace Casino Logo
Casino Ratings
Security10
Bonus and Promotions8
Product Variety9
Customer Support9
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Summary
Brand nameRoxy Palace
WebsiteN/A
Tel numberUK (Freephone): +448081699307
UK (Local Rate): +3304030047
Canadian (Toll Free): +18889073257
International (Toll Free) +17702610098
Mailsupport@roxypalace.com
Live chatYes
Deposit bonusUp to $/£100 + 50 Spins
Wagering requirementThe Welcome Bonus is subject to a 50 times rollover requirement before a withdrawal can be requested.
SoftwareMicrogaming
Min deposit$10.00
Min withdrawal$20.00
LicenseUnited Kingdom, Gibraltar
Online since2002
Mobile versionsiPhone, iPad, Android, Windows Phone
Cashout timeEwallets 24-48 hours; Credit/Debit Card 3-7 days; Bank Transfer 3-9 days
Withdrawal limit$4,000 per week
Deposit MethodsVisa, Mastercard, Maestro, Diners Club, Entropay, PayPal, Skrill, Neteller, Paysafecard, Bank Transfer, EcoPayz
Withdrawal optionsVisa, Maestro, Wire Transfer, Neteller

Pros and Cons of Roxy Palace Casino

Pros

*Offers a host of exciting Microgaming releases
*Available for instant play on desktop and mobile devices
*Supports multiple language and currency options
*Safeguards customers with state-of-the-art encryption
*Regulated in Gibraltar and the UK

Cons

*Works with a single software provider
*Outdated design of the gaming lobby
*Offers a limited range of baccarat games

Overview

Roxy Palace is a Microgaming-powered casino established back in 2002. Owned by 32Red Plc, the brand offers a full range of casino games you can enjoy on downloadable, instant-play, and mobile platforms. In addition to slot machines and virtual table games, players can also try their luck on live casino games hosted by human dealers. Roxy Palace Casino is certified for fairness by eCOGRA, delivering quality gaming entertainment in a secure and regulated environment. The casino has procured licenses from the gambling regulators of Gibraltar and the UK, further consolidating its reputation as a trusted iGaming provider.

Players can make deposits and withdrawals via a wide array of supported banking options, including credit cards, e-wallets, and bank transfers, among other methods. All transactions are protected with 128-bit SSL encryption. Roxy Palace greets its new customers with a generous welcome bonus, while returning players are treated to a range of ongoing promotions that reward them for their loyalty and consistent play. The gambling site is available in 7 languages and 7 currencies, and offers timely customer support should any problems ensue.

Promotions & Bonuses at Roxy Palace Casino

Once you complete the registration process and sign up with Roxy Palace you will be offered a welcome package of up to 100% up to £100 plus 50 Free Spins. Login using your details and claim the welcome bonus within the next 72 hours. To be eligible for this offer you need to make a deposit of at least £10. To turn bonuses and winnings obtained from them into real money, you need to wager 50x the bonus received. While bets on slots contribute 100% towards wagering requirements, wagering on table games counts only 10% or less.

No-Deposit BonusNot AvailableCheck Later
Welcome Bonus Option I£100 + 50 SpinsCheck Later
Welcome Bonus Option IINot AvailableCheck Later

Existing players should check the Promotions section on a regular basis to keep track of upcoming and recurring offers. They include free spins on certain games and new game gift packs. By joining Roxy Palace Casino you qualify for other rewards too like deposit bonuses, free spins and more. Check your notifications to find out daily Roxy rewards. You will also become a member of the Players Club with your first real money deposit. As a member of the Club you will earn points for every bet that you make and you can turn them into bonuses and climb up the loyalty levels up to platinum and take advantage of numerous privileges.

Software Providers at Roxy Palace Casino

Roxy Palace Casino SoftwareRoxy Palace runs on the Microgaming software platform which is well-known for its smooth performance. It’s no wonder when you know that it is provided by one of the leading and most experienced software developers claiming to have been responsible for the launch of the first online casino ever. You can download Premium Casino with the widest game selection or play on the instant-play platform with no download needed. Players who prefer enjoying casino thrills on the move can access the mobile version of the gambling site straight from their smartphone or tablet with no additional app required. Android and iOS operated mobile devices are supported.

As we have already mentioned in the review introduction, the gaming venue is licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner. These trustworthy authorities guarantee that the casino operates in compliance with the UK and EU standards.

The fairness of the gameplay is regularly tested by independent auditors and certified by eCOGRA. Special reports on the percentage payouts of the games are published on a monthly basis and publicly displayed on the website.

Roxy palace Casino Games Selection

Roxy Palace Casino GamesRoxy Palace offers to its players over 500 casino games including slots, table games and live dealer tables. Slots comprise the biggest library which is constantly updated with the brand new slot titles. Players can enjoy spinning the reels of some of the most popular video slots like Thunderstruck II, Immortal Romance and Avalon II which come equipped with innovative and at the same time rewarding bonus features. If there is one thing which makes Microgaming-powered casinos stand out from the crowd it is the collection of progressive slot machines delivering the biggest jackpots in the industry which keep on increasing with every bet placed on them. Roxy Palace in no exception and it offers titles like Mega Moolah and Major Millions providing you with a chance of winning huge sums.

When in comes to table games, the gaming venue is a home to dozens of Roulette and Blackjack game variants available at virtual tables. The latest addition to Roxy Palace is the Live Casino section which offers Blackjack, Baccarat and Roulette tables as well as Texas Holdem, Casino Hold’em, 3 Card Poker and Caribbean Stud Poker. If you opt for the download platform you can access the full range of casino games while the instant-play version of the casino does not offer Video Poker games. The mobile players can take their chance on Video Poker games like Aces and Eights and Deuces Wild Poker. The live dealer tables are not available for mobile play.

Jackpot Games

roxy palace casino jackpotVirtual players who have joined Roxy Palace Casino can become instant millionaires as long as they give some of the jackpot games a try. The casino operator has prepared a comprehensive selection of games that come with some really imposing jackpots that will easily grab the attention of players who are on a quest for life-changing prizes.

Patrons of the casino are presented with plenty of such games that are also alluring in terms of graphics and animations. In this category, you will find some of Microgaming’s most sought-after jackpot games such as Mega Moolah and Mega Moolah Isis that feature a multi-tier progressive jackpot system. Players can win the Mega Progressive Jackpot, the Major Progressive Jackpot, the Minor Progressive Jackpot or the Mini Progressive Jackpot. These titles come with several bonus features that can also boost your bankroll.

Cash Splash is also among the gaming options casino fans have. The game is available in a variant with a single payline as well as in a variant with 15 paylines. This game will undoubtedly grab your attention with its high-end animations. Additionally, it gives gamblers the chance to sweep an imposing progressive jackpot that is awarded when a certain number of Cash Splash symbols land on the paylines.

Major Millions, as well as King Cashalot, are also among Microgaming’s offerings that can be found at Roxy Palace Casino. Your gaming options do not end here as in this category you will find Jackpot Deuces, Fruit Fiesta that is available in 3-reel and 5-reel variant, Tunzamunni, and Wowpot. Treasure Nile is yet another option gambling enthusiasts can go for. The game comes with numerous special features that include scatter and wild symbols. Not to mention the fact that a massive progressive jackpot is hiding in the reels.

No matter which of the jackpot games you will go for, you can rest assured that your stay at the casino will be not solely engrossing but also rewarding which is of major importance.

Licensing and Jurisdictions

While looking for a virtual casino, gambling enthusiasts should always double check whether the casino operator they have chosen is a legitimate one as this will greatly contribute to the hassle-free gaming experience. In fact, Roxy Palace Casino has built up an impeccable reputation of being one of the best interactive casinos. Players who have joined the casino will undoubtedly get excellent treatment as the casino operator will give them the needed security and reliability which is definitely crucial. Not to mention the fact that gambling enthusiasts are offered fair and timely payoffs which further adds to its merits.

Roxy Palace Casino is a legitimate gambling destination as the casino operator has obtained its licenses from the UK and the Gibraltar Gambling Commissions that are regarded as two of the most stringent such authorities. One more important thing that is worth noting is that the casino operator utilises a Random Number Generator which serves a sufficient proof that the results from the games are fair and unbiased, meaning that all players can get a fair crack of the whip.

Even though players from a wide array of countries are more than welcome at Roxy Palace Casino, there are still some jurisdictions in which the casino operator does not provide its services. If you are resident of Afghanistan, Algeria, Angola, Albania, Armenia, Azerbaijan, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Botswana, Burundi, Burkina Faso, Cameroon, Cape Verde, Chad, China, Congo, Denmark, Dominican Republic, Egypt, Eritrea, Ethiopia, France, Gabon, Georgia, Indonesia, Iran, Iraq, Israel, Kazakhstan, Kenya, Kuwait, Liberia, Libya, Macedonia, Malaysia, Maldives, Moldova, Mongolia, Montenegro, Morocco, Namibia, Nicaragua, Nigeria, North Korea, Oman, Pakistan, Senegal, Singapore, Somalia, South Africa, Spain, Syria, Uganda, United States of America, Uzbekistan, Yemen, Zambia, and Zimbabwe you need to know that you are not given the opportunity to open an account at the casino and to place real-money bets.

Site Layout and Design

roxy palace casino designUpon visiting Roxy Palace Casino’s website, you will be impressed by the nice mixture of colours that are quite eye-pleasing. Its website features an extremely slick design which promises that you will not have any problems to navigate it which also greatly contributes to the first-class online betting. The casino operator has undoubtedly gone the extra mile in order to ensure that its customers will have the chance to find the preferred games in no time as all the titles that constitute its portfolio are conveniently divided into categories depending on their type. In addition to this, there is a search engine that will also help you find the titles you want swiftly.

Roxy Palace Casino’s website features an extremely user-friendly interface which also contributes greatly to the smooth gaming experience. All the information that can be found on the website of the casino is arranged really carefully so that players could find all they need with only a few clicks.

Banking at Roxy Palace Casino

roxy palace casino bankingThe casino operator has put lots of efforts in order to provide its customers with all the essential elements for a second-to-none gaming experience. Apart from the prompt payouts as well as the generous bonuses and promotional incentives, the company has also prepared numerous payment solutions in order to make sure that its customers will have the opportunity to transfer their funds expeditiously and safely.

Gambling enthusiasts who have chosen Roxy Palace Casino for their adventure in the iGaming world will have the chance to choose between numerous payment methods when they want to load cash into their accounts or when they want to withdraw their winnings. The casino operator offers a wide array of payment methods so that gamblers could find the option that best suits their personal needs and preferences. Players who have decided to place their real-money bets at Roxy Palace Casino can rest assured that their personal and banking information is well protected as the casino operator uses an encryption technology.

Deposit Options

Once players have opened an account at Roxy Palace Casino, they will need to top it up in order to enjoy their favourite games. The casino operator has prepared a wide array of safe, quick, and convenient payment solutions so that you could have more time to play the preferred casino games.

Players who have opened an account at Roxy Palace Casino are enabled to fund them using Mastercard and Visa-branded cards. In fact, this is one of the most preferred ways to load cash into your account due to the fact that transactions are processed promptly and in most cases, you are not required to pay any additional fees.

E-wallets are yet another option players who have joined Roxy Palace Casino have. Gambling enthusiasts can go for digital wallets such as Neteller and Skrill that remain one of the quickest and the safest ways to fund your casino account. Additionally, there are not any fees associated with this particular payment method which further adds to its merits.

Gamblers can also top up their casino accounts via the prepaid Paysafecard or EcoCard that are preferred by a large number of the players due to the fact that such transactions are processed fast, meaning that you will have the chance to start wagering almost right away. Casino fans can go for Entropay as well which is a Visa prepaid card that also ranks among the most favoured payment solutions.

Still, if you think that the above-mentioned options are not suitable for you, you need to know that you can also go for bank transfers. This payment method will give you the chance to transfer funds directly via your bank account which means that no third parties can get access to your sensitive information. Perhaps, the only drawback is that there may be short delays. Still, the higher deposit limits will compensate for this, especially if you want to play big.

Patrons of the casino need to know that in most cases, deposits are processed almost instantly, meaning that they will have the chance to start wagering right away. It is worth noting that the minimum amount players can deposit is £10. The maximum amount that can be deposited is determined by your payment method of choice so, you should check this in advance.

Withdrawal Options

Interactive players who have joined Roxy Palace Casino need to know that they will have the chance to utilise roughly the same payment options when they want to cash out their winnings. Gambling enthusiasts who want to withdraw their winnings can use their credit or debit cards. They can also go for bank transfer as well as for Neteller. The minimum amount patrons of the casino can cash out is £10. Players need to bear in mind that unlike deposits, the timeframes for withdrawals are more extended which means that it will take certain time prior to getting access to your winnings.

After you have initiated the withdrawal, your request will remain pending for 48 hours. The time in which you will get your winnings will also be determined by the payment option you have chosen. In most cases, players will get their winnings in the following seven business days.

Payment MethodDepositWithdrawal
Visa Card
Mastercard
AstroPay
EcoCard
EntroPay
Euteller
InstaDebit
Maestro
Neteller
Nordea
PayPal
PaySafeCard
POLi
Skrill
Sofort
Trustly
WebMoney

Customer Support

roxy palace casino supportEven though the casino operator has put lots of efforts in order to ensure that the stay of its patrons at the casino will be smooth and hassle-free, players can still encounter some troubles during their online betting session. Gambling enthusiasts need to know that in such cases, they can count on the representatives of the casino that are always ready to assist. If you face any problems during your stay at the virtual casino, you should not hesitate to contact the customer support agents who are ready to give you all the needed information 24 hours a day, seven days a week.

One of the ways to reach the representatives of the casino is over the phone. Players can also approach them via email but they need to bear in mind that this option is not that time-efficient and it may take more time before you get the needed information. The most convenient way to contact the customer support agents remains the live chat that is readily available on the website of the casino. Still, players need to know that they can also go through the comprehensive Help section where they will find plenty of useful information.

FAQ

Players who have joined Roxy Palace Casino will have the chance to choose between currencies such as USD, CAD, EUR, and GBP when they are setting up their accounts at the casino.

Yes, players can enjoy all the games they prefer even via their portable devices. They can either download the apps that are exclusively developed for Android and iOS-run devices or load the software of the casino through the browser of their device.

It is very simple. You just need to click on the “Sign Up” button you will find when you visit the website of the casino. Then, you will only need to provide some personal and banking information. The next thing you need to do is to fund your account and you will be ready to start wagering.

The casino operator has taken all the needed precautions in order to ensure that its patrons’ security is guaranteed. An encryption technology is utilised which promises that the information that is transferred between your computer and the servers of the casino is heavily protected.

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