Roo Casino Review
| 
| Summary | |
|---|---|
| Brand name | ROO Casino |
| Website | www.roocasino.com |
| Tel number | N/A |
| support@roocasino.com | |
| Live chat | Yes |
| Deposit bonus | 200% of up to $5,000 |
| Wagering requirement: | The sum of the bonus and the deposit is subjected to 20x wagering prior to a withdrawal. |
| Software | Betsoft, iSoftBet |
| Min deposit | 20 |
| Min withdrawal | 50 |
| License | Curacao |
| Online since | 2017 |
| Mobile versions | Android, iOS |
| Cashout time | After the casino approves your withdrawal request, you will receive your funds instantly. |
| Withdrawal limit | 5,000 per transaction |
| Deposit Methods | Visa, Mastercard, Neosurf |
| Withdrawal options | Visa, Bank Transfer |
Pros and Cons of Roo Casino
Pros:
*The casino is suitable for Aussie iGaming aficionados
*A range of generous promotions cater to new and regular players
*Roo Casino users have access to various genres of casino products
*Live chat support
*The casino is available to both Android and iOS users
Cons:
*Withdrawals can be slow
*Clients are not given many options in terms of payment methods
*Some users report waiting a long time before they got a response from the support team
Overview
Although Roo Casino is a fairly new operator on the iGaming scene, it truly knows what the needs of online gamblers are. This is why every player that decides to join this web-based casino will be able to enjoy fair and rewarding gaming conditions. Furthermore, the casino is one of the best destinations for Australian players who rarely have the opportunity to enjoy a proper online gaming experience. On top of its honesty, this operator also guarantees generous promotions and bonuses to its new and regular members.
The extremely user-friendly interface of the casino allows players to easily find all the information they might need. In addition to that, there is the Customer Support team which is always ready to answer any questions casino members might have.
Promotions & Bonuses at Roo Casino
In order to start their journey at Roo Casino the proper way, new casino members have the opportunity to claim an impressive 200% Welcome Bonus. In order to be able to participate in this promotion, new patrons must make a deposit of $20 or more. This offer applies only to new players who have never made a deposit at Roo Casino. The Welcome Bonus is a one-time promotion and it cannot be combined with other bonuses. The Welcome Bonus can be used only for betting purposes and it will be removed from the player’s account after a withdrawal has been requested. This type of bonus is a subject to wagering requirements of 20 times the sum of the deposit and the bonus.
For all the early birds at this virtual casino, there is a chance to grab a 30% Deposit Bonus and 50 Free Spins on Fire & Steel. This promotion runs every day between 9:00 AM and 10:00 AM AEST. If players make a deposit of $25 or more, they will be accredited 50 Free Spins they can use on Fire & Steel. The other option is to make a deposit of $50 or more which will unlock a 30% Bonus.
Players can even have the ultimate Early Bird Happy Hour boost by combining these two promotions. All they need to do is make two deposits that meet the requirements before the start of the Happy Hour. The 30% Deposit Bonus is also a subject to wagering requirements of 20 times the deposit and bonus sum. The winnings from the Free Spins must also be wagered 20 times prior to their withdrawal.
Twice the Nice is another offer that Roo Casino presents to its patrons. This promotion runs every day from 00:00 to 23:59 GMT and players must make a deposit of minimum $20 in order to be able to participate. By topping up their accounts with $20 or more, players have the chance to receive a 10% Bonus up to $50 and 10 Free Spins on Fruit Zen. This offer cannot be combined with other promotions of the virtual casino. Again, the wagering requirements for the 10% bonus are 20 times the sum of the deposit and the bonus and the Free Spin winnings are a subject to a 20 times playthrough prior to a cash-out.
These are just a few of the bonuses that players can enjoy. For more details, you can visit the Promotions Page of Roo Casino and get familiar with the requirements and details of each offer.
Software Providers at Roo Casino
The majority of games available at Roo Casino are provided by the innovative software company Betsoft. Players will be able to enjoy some of the newest and most popular titles of this leading name in the iGaming industry.
The software company was founded in 2006 and ever since then it has been working hard to cement its well-deserved spot on the list of top providers for online casinos. The main focus of Betsoft are 3D video slots. Players are guaranteed to find at least a few titles which will catch their attention. Some of the most popular slots provided by Betsoft are The Slotfather, The Angler, Fire & Steel, and Fruit Zen. You can be sure that these variants, as well as plenty others, can be found at Roo Casino.
Roo Casino Games Selection
The main entertainment that Roo Casino can provide to its patrons is an abundance of slots. The reason why this is the biggest category at this virtual casino might be that slot machines, or pokies as Aussies call them, are pretty popular among Australian players. The operator has definitely made the right decision by trusting Betsoft to provide the majority of the slot variants at Roo Casino.
The aforementioned software company knows how to provide slots with innovative themes, inspired by popular movies, books or trends that players find entertaining. The quality of each slot is impeccable and the graphics are so enticing that players would have a hard time looking away. Not to mention that Betsoft has been evolving over the years and the newer versions of its slots have more reels and numerous paylines. This definitely makes the gaming options at Roo Casino more thrilling and rewarding.
The design of this web-based casino allows easier browsing through the different games it offers. You can open the Popular Games section where you will find which titles are the current favourites of most players. Among the hottest slots at the moment, you will be able to find names such as The Angler, Stampede, Boomanji, Wolf Treasure and a few others.
Players can also see the newest titles available at Roo Casino. In order to do that, they must open the New Games section. Although there is not a huge variety of casino classics, online gamblers can still play European Roulette which can be found in the Table Games category.
Jackpot Games
Even though Roo Casino does not have that broad experience on the gambling scene, the casino operator definitely knows how to make its patrons’ experience both enjoyable and fruitful. That is why the company has prepared a good deal of jackpot games that are capable of turning you into a millionaire overnight.
Considering the fact that Roo Casino is one of the best destinations for Australian players it is only natural that the casino operator is focused primarily on offering slots. Gamblers will have the opportunity to try some of the hottest jackpot slots available out there which promises that their stay at the virtual casino will be top-notch. In this category, players will find some of iSoftBet’s most appealing offerings that include Neon Reels. This is a video slot that is inspired by the classic one-armed bandits. But what is even better about it is that it gives players the chance to sweep a constantly growing jackpot you will get as long as you land five jackpot symbols. You should also not forget to play the maximum bet. The game comes with several additional features that can increase your overall profit too.
Super Lucky Reels is undoubtedly the perfect alternative if you want to win big. The title will not only impress you with its elegant design but also with the prizes it offers. Still, players should not forget that they need to play the maximum bet in order to qualify for the progressive jackpot. Bewitched will undoubtedly enchant you not solely with its high-end animations, but also with the bonanza of special features it comes with. Not to mention the fact that the game offers an impressive progressive jackpot that is waiting for you.
If you are not satisfied with any of these games, you need to know that your choice is not limited solely to them as you can go for titles such as Absolute Super Reels, Ultimate Super Reels, Mona Lisa Jewels, Best Witch, Lucky Clover, Candy Kingdom, and numerous others that are not less enticing.
Licensing and Jurisdictions
One of the first things interactive players should check is the license of the virtual casino they have chosen. In this relation, gamblers who are planning to join Roo Casino should not have second thoughts about opening an account at the web-based casino as it is regulated by the Government of Curacao. This means that it provides its patrons with a fair and a safe gambling environment which is crucial.
Players who want to join the casino need to be at least 18 years old. They should bear in mind that even though the casino operator accepts interactive players from a wide variety of countries, there are still certain territories in which it is prohibited from providing services. These countries include Aruba, Belgium, Bonaire, Curacao, Czech Republic, Denmark, France and French Territories, Hungary, Ireland, Israel, Italy, Netherlands, Romania, Saba, Serbia, Singapore, Spain, St Martin, Statia, United Kingdom, and the United States of America.
It is worth noting that gamblers from some territories may be allowed to open an account at the casino, but they may not have the chance to play some of the games.
Site Layout and Design
The website of the casino has а quite simple design which will enable you to browse through it with ease. Right upon visiting it, you will notice that all the important information can be found right away.
When you load the website of the casino, you will notice that green and black are the dominating colours. There are also playfully animated banners that will provide you with information about the available bonuses which promises that you will not miss any promotional offer. Additionally, you will have the chance to check which are the most preferred games as they appear when you open the website of the casino. Interactive players will not have any troubles to browse through Roo Casino’s gaming collection as the titles on offer are grouped into categories.
The website of the casino has an extremely easy-to-navigate interface which promises that you will be able to find all the information you may need or the games you prefer swiftly.
Banking at Roo Casino
When it comes to the available payment solutions, some of you may be slightly disappointed due to the fact that the casino operator does not offer such a wide variety of options in comparison with other virtual casinos.
Even though the variety of the options is not that wide, you will still have the chance to transfer your funds safely and promptly which is definitely of major importance. At Roo Casino, interactive players can use some of the most widespread currencies that include EUR, USD, CAD, AUD, SEK, and NOK.
Deposit Options
Gambling enthusiasts who have opened an account at Roo Casino and want to load it with cash will notice that their choice will be slightly limited as the supported payment methods are few and far between. The good news is that patrons of the casino are enabled to use their credit or debit cards when they want to top up their accounts. They can go for cards of brands such as Visa and Mastercard. This payment method is preferred by a large number of the players simply because their funds are transferred to their balance immediately which, on the other hand, implies that they can embark on their gambling adventure at the casino right away.
Gambling enthusiasts can go for Neosurf as well. This is a prepaid voucher that many players prefer utilising when they are making a deposit at Roo Casino. The reason for this is that transactions via this particular method are carried out promptly and safely. If you have decided to go for this option, you will need to provide only the 10-character voucher code. The prepaid voucher is not linked to your bank account which means that you can remain anonymous while wagering. Perhaps, the only drawback, if we can call it in this way, is that you need to purchase your Neosurf voucher in advance.
If these payment solutions do not appeal to you, you should know that UPayCard is the last option you can resort to when you want to top up your casino account. This is an e-wallet that will give you the chance to make deposits effortlessly and in no time.
Patrons of the virtual casino should know that the minimum amount they can upload is $20. Perhaps, one of the biggest advantages is that the casino operator has not set a ceiling on the deposits, so it is up to you to decide how much you wish to transfer to your account. Additionally, deposits are processed instantly and the casino operator does not charge any additional fees.
Withdrawal Options
When you wish to initiate a withdrawal, you need to head to the “Banking” section where the payment methods you can go for are listed. After you have chosen the preferred payment solution, your request will remain pending for approval.
Players are presented with a handful of payment methods also when they wish to retrieve their winnings. If you want to get an instant access to your funds, your only option is UPayCard. Withdrawals via this payment service are processed right away and there are not any additional fees you need to pay.
The other option you have is to use your credit card. Unfortunately, you are allowed to utilise solely your Visa card which may lead to certain inconvenience especially if you have topped up your account via your Mastercard. The processing time is also prolonged as you need to wait up to 3 business days to get your winnings. The good news is that you do not need to pay any additional fees if you decide to go for this particular payment solution. Your last option is Bank Transfers that may take up to five business days.
Players should know that at Roo Casino, the minimum amount they can cash out is $50 which is a relatively higher amount in comparison with other web-based casinos where gamblers are not allowed to withdraw less than $20 or in some cases even $10. Despite the fact that the casino operator has not set limits to the total amount players can cash out, they will not be able to withdraw more than $5,000 per transaction. In addition to this, the casino operator will not process transactions of more than $10,000 within the frameworks of 10 business days.
| Payment Method | Deposit | Withdrawal |
|---|---|---|
 Visa Card | ||
 Mastercard | ||
 EcoCard | ||
 Skrill | ||
 Neteller | ||
 PaySafeCard |
Customer Support at Roo Casino
Even though the casino operator has gone all out in order to ensure that its customers’ betting session will be smooth, something may always go wrong during your stay at the casino. You should not get desperate as in such cases, you can always turn to its representatives who are trained down so that they could answer all your inquiries in a professional manner. If you encounter any issues during your gambling adventure, you can always contact the customer support agents via the live chat functionality. Undoubtedly, this is the most efficient and the fastest way to approach them, so if you need assistance urgently, do not hesitate to make use of this opportunity.
Players can get through the agents via email at support@roocasino.com. Still, they should not forget to send their inquiry via the email address they have used when opening an account at the casino. The last option you can resort to is the FAQ page that may seem to you slightly humble. Still, you will find information concerning your registration, your gaming, the banking options you have, and so on.
FAQ
The casino operator utilises a Random Number Generator which ensures that the results from the games on offer are fair and unbiased.
Customers’ banking and personal details are stored on a secure server that is heavily protected by firewalls. Additionally, the system of the casino is protected by 128-bit Secure Socket Layer Digital Encryption which means that you should not worry about security issues during your stay at the casino.
You will have the opportunity to join the casino as long as you are over the age of 18. In addition to this, you should also check whether your country of residence is included in the list of the restricted territories from which the casino operator does not accept players.
| Payment Method | Deposit | Withdrawal | |
|---|---|---|---|
 | Visa Card | YES | YES |
 | Mastercard | YES | NO |
 | InstaDebit | YES | YES |
 | PayPal | YES | YES |
 | Skrill | YES | YES |
 | PaySafeCard | YES | NO |
 | Citadel | YES | YES |
 | Neteller | YES | YES |
 | Sofort | YES | YES |
 | PayForIt | YES | NO |