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Lucky Club Casino Review

A. Antonova (editor) |
Lucky Club Casino Logo
Casino Ratings
Security10
Bonus and Promotions9
Product Variety8
Customer Support9
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Summary
Brand nameLucky Club Casino
Websiteluckyclub.eu
Tel numberToll Free: 1 866 890 6736
Regular: 1 678 349 0095
Mailsupport@luckyclub.eu
Live chatYes
Deposit bonusUp to $2,222
Wagering requirement:Each of bonuses in the Welcome Package, including the first deposit bonus, are subject to a specific wagering of 30x. Before players can withdraw their winnings, they need to place bets equal to at least 30 times the combined amount of the deposit and the bonus.
SoftwareNuWorks
Min deposit$25.00
Min withdrawal$100.00
LicenseCuracao
Online since2009
Mobile versionsiPhone, Android, iPad
Cashout timeBitcoin 24-48 hours; Credit/Debit Card 4-6 days; Wire Transfer 6-10 days, Check 14-28 days
Withdrawal limit$10,000 per week
Deposit MethodsVisa, Mastercard, American Express, Paysafecard, Neteller, Skrill, Bank Transfer, EcoPayz
Withdrawal optionsBitcoin, EcoPayz, Skrill, Neteller, Overnight Express, MoneyGram, Wire Transfer, Check by Courier

Pros and Cons of Lucky Club Casino

Pros:

*Ensures diverse gaming experience
*Generous Welcome Offer for new players
*Enables smooth play on the go
*Implements industry-standard tools for high-level security
*Supports both fiat and crypto payments

Cons:

*Could expand its portfolio of games
*Does not offer live dealer games
*Withdrawals can be slow due to pending period

Overview

Lucky Club Casino is a secure online gambling operator, owned and managed by Greavestrend Ltd. The games it offers range from slots to table staples like blackjack and several popular video poker variations. These are all courtesy of young software developer NuWorks and Lucky Club is among the few select casinos to feature its unique titles. The games are available via download, mobile, and instant play platforms and are certified as fair and random by third-party testing agency Gaming Laboratories International (GLI).

The casino has built up a good reputation for its credibility and security as it is licensed and regulated by the government of Curacao. The operator welcomes players from most jurisdictions around the world, the United States included, and is praised by registered members for its rare gaming library and good customer support via its 24/7 live chat functionality.

Some players, however, are a little bit let down by what they consider a limited number of banking options but in defense of Lucky Club Casino, it supports all widespread and convenient payment solutions such as cards by Visa, American Express, and MasterCard, digital wallets Neteller, Skrill and ecoPayz, the cryptocurrency Bitcoin, and the prepaid Paysafecard. Payments to and from the casino are transferred in a safe, efficient manner and are heavily encoded by cutting-edge encryptions as a form of protection against fraudulent activities and identity thefts. The gaming operator supports the USD currency and its website is available in English only.

Players who decide to open their accounts at Lucky Club Casino should brace themselves for plenty of lucrative promotions and offers. Apart from its hefty welcome bonus, the operator rewards its loyal players with various cash-backs, free spins, no-deposit bonuses, and monthly reload deals to help them maximize their profits and make their gaming experience even more fulfilling.

Promotions & Bonuses at Lucky Club Casino

Lucky Club is well-known for its generosity in online players’ circles and this reputation is entirely justified as becomes apparent from the huge bonus package newcomers are greeted with. Each new member of the casino is eligible for a 200% first deposit bonus of up to $300 in free casino credits. Second deposits reward players with a 150% match bonus of $700 while depositing for the third time earns them a 100% match of up to $1,200. Upon completing their fourth deposits, new members of the casino get to claim $22 in free credits for a total of $2,222 in welcome bonuses. The playthrough for these offers stands at 30x the bonus plus deposit amounts and the minimum deposit amount to claim the bonuses is $20.

No-Deposit BonusNot available at this timeNot Available
Welcome Bonus Option IUp to $2,222 Welcome PackageNot Available
Welcome Bonus Option IINot available at this timeNot Available

Lucky Club may be generous to new players, but existing members of the casino are not left empty-handed, either. They are entitled to a 100% match bonus of up to $500. Slot fans can receive up to 50 free spins per day upon processing a deposit to use on the slots of the month. Players have no reasons to fret even if their luck betrays them as Lucky Club Casino offers them a second chance of winning with a 25% instant cash-back on the deposits they bust. Moreover, this cash-back comes with a very low playthrough of 10x and there are no limits to the winnings one is allowed to cash out. On top of that, everyone who has played at the casino throughout the week automatically enters the Monday Draw for the chance to redeem exclusive no-deposit bonuses.

Software Providers at Lucky Club Casino

lucky club casino softwareLucky Club Casino runs on a software platform, developed by less known software provider NuWorks. The developer is responsible for the creation of a range of premium slots as well as blackjack and video poker variants. When you access the casino’s lobby and load some of the games, it will immediately strike you that they look strangely familiar. To be more precise, they bear a certain degree of resemblance to the games created by developer RealTime Gaming.

There is a very good reason for these similarities, though, as both NuWorks and RealTime Gaming are owned by the same parent company, Hastings International B.V. This fact alone suffices to boost NuWorks’ credibility as a solid casino software developer since RealTime Gaming is among the oldest providers in the industry.

Players are presented with the option to register an instant-play account and access Lucky Club’s lobby directly through their web browsers. However, downloading and installing the gambling operator’s casino client at no charge is also an option if you do not intend to switch between desktop computers. Mobile play is also a great option for casino enthusiasts as Lucky Club’s website is mobile-friendly and runs on smartphones and tablets, based on Windows Phone OS, Android, and iOS.

Lucky Club Casino Games Selection

lucky club casino gamesLucky Club Casino offers a selection of bespoke slots which are exclusive to gaming operators, running on the unique NuWorks platform. The slot games vary greatly in terms of themes, with notable titles like Enchanted Beauty, Dogzilla, Birdy Bucks, Martian Mania, Moby Duck, The Three Stooges – Disorder in the Court, and Wonderland.

These are all part of the Real-Series collection of slots, which resembles the offering of RealTime Gaming. Each game from the series has a random jackpot that is not triggered by a special symbol combination. What is particularly great about these slots is that one is not necessarily required to play the maximum amount per spin in order to qualify for the jackpot. However, it is the slot Monster Millions that is a favorite of many players because it offers the biggest progressive jackpot at Lucky Club.

The slots boast a number of interesting and useful features including multiple paylines, autoplay, free spins, and special symbols for more wins. One of the most interesting features, however, is the so-called Jackpot Pyramid where players can improve their chances of collecting a jackpot to 6 to 1 by increasing their bet size. Adjusting the speed at which the slots’ reels rotate is also an option.

Table games are somewhat scarce but there are still some options as players get to enjoy the Suit’em Up Blackjack variation, where it is possible to gain more profits by making side bets that you will be dealt hole cards of the same suit. Players interested in video poker, where luck and strategy combine, can make a pick from several popular variants of the game, namely Jacks or Better, Deuces Wild, and Joker Poker. It is possible to enjoy these video poker games in single-hand or multi-hand mode.

Jackpot Games

lucky club casino jackpotPraised by many casino players for its collection of rare and unique games, Lucky Club Casino also offers an interesting range of progressive jackpots. As the online casino is primarily powered by NuWorks software, the progressives on offer are some of the studio’s top slot titles. One of them is the funny Monster Millions video slot, which has 5 reels and 25 pay lines, as well as an amusing monster theme. Now, while it is, indeed, a relatively popular game, it is available only in a few selected casinos and before playing it for real money, players should be aware of a few small, but key details.

The first thing to remember is that its progressive jackpot has a seed amount of $1 million, which is fantastic. Unfortunately, since it was launched in 2013, the jackpot has never been hit and today, it is still far from reaching $2 million. The reason for this is that Monster Millions features a rather complicated jackpot-triggering mechanism. Unlike many other games where you simply need to land a few special symbols on the reels to win the jackpot, this slot activates to top prize only after players enter the Monster Mania feature where they need to find 3 monsters and trigger the free spins mode. This is when the jackpot is active and can be won.

Another progressive jackpot you can try to hit at Lucky Club Casino is the Jackpot Pyramid Grand, a jackpot that is available in several different slots by NuWorks. These games are Enchanted Beauty, African Skies, Greek Goddess, Duck Ages and Watchdog. All these progressive slots offer a total of 5 jackpots, namely Grand, Maxi, Major, Minor and Mini. To qualify for these, you need to place a side bet worth $0.05 to $2.50 and as always, the higher the bet, the greater your chance of winning big.

It should also be noted that most games by NuWorks have three different random jackpots that can be triggered after at the end of any round. These may not be traditional progressive jackpots, but they are, sometimes, hard to resist, especially when combined with free spins, bonus games, Scatters, several types of Wild symbols, etc.

Licensing and Jurisdictions

gambling commissionJust a couple of years after its official launch, Lucky Club Casino was acquired by the Cyprus-based gaming company Jackpot Capital Group. The group operates several other brands – Lucky Club Slots, Jackpot Capital, and Grande Vegas Casino, and it works mostly with software by RealTime Gaming. It holds licences from several jurisdictions, namely Cyprus, Curacao, and the British Virgin Islands, but Lucky Club Casino is licensed in Curacao.

As all online casinos operated by the Jackpot Capital Group, Lucky Club Casino welcomes players from almost any country around the world, including the United States. Of course, its services may not be available in territories where gambling is prohibited by law and even if you manage to register an account, your winnings will be void. Although the casino does not list the restricted countries on its website, players based in the following countries will not be able to sign up and place real-money bets – United Kingdom, Italy, as well as territories where gambling is traditionally deemed illegal like in most Asian and Middle Eastern countries.

Site Layout and Design

lucky club casino designJust like its games and software, the website of Lucky Club Casino is remarkably unique and different from almost anything on the Internet. It stands out with a distinctive black colour and minimalistic, mobile-like design. The Home Page is divided into two major sections – on the left, you can see convenient buttons that are actually links to the Banking, Games, Promotions, Contact and Instant Play sections, while on the right, the casino is presented with its hottest games and a few welcoming lines. The Download button is also here and clicking it, you will download the free casino software which includes the entire gaming collection by NuWorks.

Overall, this simplistic layout offers great convenience, efficiency and easy navigation. On the other hand, however, many players would probably find it quite dated and not interactive enough. Indeed, the gaming platform started out as a download-only online casino so it had to adjust to the new realities of the technological era and the popularity of browser-based casinos. Today, it is not as modern as many of its competitors, but it is certainly one of the most distinctive and memorable sites on the Internet.

Banking Methods at Lucky Club Casino

lucky club casino bankingUnlike many US-friendly online casinos, Lucky Club Casino offers a decent variety of deposit and withdrawal options, all proven over the years as being completely safe and trustworthy. Payments are processed only in US dollars (USD), which might be inconvenient for many players who tend to deposit in other major currencies such as EUR or GBP.

Deposit Options

Players have plenty of options when it comes to topping up their gaming balance and one of the best ways to do that is via web-wallets, also known as e-wallets or digital wallets. Lucky Club Casino supports several e-wallets, including the world’s biggest services of this kind, Skrill (Moneybookers), Neteller, and ecoPayz. Deposits using these two are processed instantly and players are ready to play for real money only minutes after confirming the transaction.

Many casino patrons prefer making a deposit via a credit or debit card, as they are known to be reliable, safe and relatively fast. Once again, the transaction appears almost instantly in your gaming balance and you can enjoy your favourite games in real-money mode. Several brands are available for depositing at Lucky Club Casino – Visa, MasterCard, and American Express, and although they are only three, they actually make up for nearly 90 percent of all credit cards used around the globe.

For those who feel uncomfortable sharing their credit card data or personal details online, there is a great alternative offered at the casino – prepaid Paysafe cards. These cards or vouchers can be purchased at thousands of gas stations, newsstands, and even online shops. They are loaded with funds and once you enter the unique PIN of your card on the casino’s deposit page and confirm the transaction, the money is transferred to your gaming account instantly. In order to make a deposit at Lucky Club Casino, customers need the “blue” Paysafe card, which is available only to individuals over 18. Up to 10 cards can be combined for one deposit.

There are certain limits players need to take into account. For instance, the minimum deposit amount is $20, while the maximum amount depends on the specific payment method. There are no fees associated with depositing at Lucky Club Casino, but some services may charge you for the transfer.

Withdrawal Options

Casino players can use several payment methods to cash out their winnings and the minimum withdrawal is $25 per transfer. The maximum payout per customer is $10,000 per week and $40,000 per month, which is a great convenience considering many other casinos would allow you to cash out up to $5,000 a week. Depending on the preferred payment method, the casino platform may charge some payouts a small fee.

Withdrawals to a Skrill, Neteller, or ecoPayz account are free of charge and usually take up to 2 business days to complete. Casino members can also opt for a bank wire (if available in their country) which is processed within 4 to 10 business days. Withdrawals via wire transfer start at $100 and cost $60, so it would be wiser to choose this option only if you are cashing out larger winnings.

US-based players can also opt for Overnight Express when withdrawing from their gaming balance. This payment method also comes with its limits and fees – you can withdraw $150 or more and each transaction would be charged a $30 processing fee. Customers can request only one check a day and the maximum amount they can withdraw per week is $3,000. In addition, checks are drawn on a Canadian bank account only. The processing time for these withdrawals may reach 20 business days.

Another thing players should bear in mind before requesting a withdrawal is that Lucky Casino Club processes payouts only after a 48-hour pending period. Moreover, the payments department works only from Monday to Friday, so withdrawals may take longer to reach you.

Payment MethodDepositWithdrawal
Visa Card
Mastercard
EcoCard
Neteller
PaySafeCard
Skrill

Customer Support at Lucky Club Casino

lucky club casino supportOne of the best features of Lucky Club Casino is its customer support, which is available 24 hours a day and even on holidays. This is extremely important, especially for players in different time zones. The support representatives are friendly and would offer assistance with any problem you may encounter during registration, depositing, or playing the games. However, English is the only supported language, which may be an obstacle for many potential players.

You can contact the support team via the Live Chat facility on the website and in the Download Casino. You can also have your problem resolved or questions answered fairly quickly (within a few hours) through email (support@luckyclub.eu). But if you prefer contacting the support directly, you can do so by calling them via Skype or phone (Toll-free:1 866 890 6736; Regular number: 1 678 349 0095).

Unfortunately, Lucky Club Casino has not listed any useful information about its operator on the website. The information regarding banking, security, and bonuses is not comprehensive, which can be quite frustrating at first. Still, you can find useful tips in the FAQ section of the site and while reviewing the Terms and Conditions.

FAQ

You can easily download the casino software by clicking the Download button on the Lucky Club Casino website. The software package should be downloaded on your computer within a few minutes and the installation is automatic. You can then open the casino from the icon on your desktop and register an account.

Despite the lack of information on its website, Lucky Club Casino has built over the years a solid reputation for being a safe and reliable online casino. Moreover, the casino uses standard digital encryption to protect its customers and the financial transactions on its platform.

Lucky Club Casino works with a small and relatively new software provider, namely NuWorks. Although all games are based on RNG (Random Number Generator), their payout is not verified by independent testing. Still, all disputes and fair play concerns are reviewed and resolved by the prestigious Central Disputes System.

You can play various casino games at Lucky Club Casino, including classic table games like blackjack, baccarat, and poker. There is a nice selection of video poker games on offer, as well as around 50 video slots and a couple of attractive progressive jackpots.

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