Karamba Casino Review
Summary | |
---|---|
Brand name | Karamba Casino |
Website | karamba.com |
Tel number | UK: 02033189367 Canada: +1 844 921 2309 Germany: 032221094890 France: 0805080395 |
support@karamba.com | |
Live chat | Yes |
Deposit bonus | Up to $200 + 100 Free Spins |
Wagering requirement: | 1.The welcome bonus has 35 times playthrough that needs to be completed before a withdrawal can be requested. 2. The winnings from the free spins are also subject to a wagering requirement of 35 times. |
Software | Microgaming, NetEnt, Play’n GO, Pragmatic Play, IGT, Blueprint Gaming, Lightning Box, Merkur Gaming, Realistic Games, Playson, Betsoft, Inspired, and 2by2 Gaming |
Min deposit | $10.00 |
Min withdrawal | $10.00 |
License | Malta, United Kingdom, Sweden |
Online since | 2006 |
Mobile versions | Android, iPhone, iPad |
Cashout time | Ewallets 0-24 hours; Credit/Debit Cards 3-5 days; Bank Transfer 5-7 days |
Withdrawal limit | $7,000 per month |
Deposit Methods | Visa, Mastercard, Maestro, Entropay, Neteller, Skrill, EcoPayz, Instadebit, Trustly, Euteller, EPS, Paysafecard, Zimpler, Mister Cash by Bancontact |
Withdrawal options | Visa, Mastercard, Wire Transfer, Trustly, Skrill, Neteller, EcoPayz, Entropay |
Pros and Cons of Karamba Casino
Pros:
*Karamba Casino supports English, French, and Spanish, among other languages
*Bears the seal of approval of the UKGC and the MGA
*Book of Dead, Starburst, and Big Bass Bonanza are just a few of the hit slots available
*A stand-alone application is available on Google Play and the App Store
*Easy-to-navigate FAQ page
Cons:
*No 24/7 support
*Players who choose to play on the mobile website might find the interface to be a bit cramped
*Players from the US are not accepted
Overview
Karamba is an online casino that has racked up a bunch of positive reviews for its excellent selection of games, user-friendly website, and fair treatment of players. The operator emerged on the online gambling scene in 2006 and is run out of the jurisdiction of Malta by a company called ASG Technologies Limited. It services customers from Great Britain under the licensing of the UK Gambling Commission.
Karamba runs a variety of bonuses and free-spin offers as well as a great seven-tier loyalty program that provides players with some considerable merits, especially those who have reached the highest levels. The casino’s gaming library is also accessible on mobile. Its website can be loaded on most smartphones and tablets by simply typing www.karamba.com into your mobile browser. The bulk of Karamba’s desktop portfolio is available for mobile play as well.
Promotions & Bonuses at Karamba Casino
Karamba Casino offers no shortage of promotional incentives as players are treated to a variety of free spins and bonuses, starting with the 100% welcome package of up to $200 plus 100 free spins available to newly registered customers. Your first deposit of $10 or more earns you a bonus match of up to $200 and 20 free spins.
Those who top up their accounts on the second and third day following their first deposits are in for 80 additional free spins, granted in two increments of 40 free spins. Second and third deposits should be at least $20 to qualify you for the free spins.
The welcome bonus is subject to wagering requirements of 35x its amount in this instance. The same applies to the free spins whose winnings also need to be wagered 35x before Karamba releases them from your bonus balance. The deposit-match bonus of up to $200 must be wagered within 21 days after its redemption.
To prevent bonus abuse, Karamba prohibits players from betting more than $4 (or around 15% of the overall bonus amount) while they have active bonuses in their accounts. Those who have used the e-wallets Skrill or Neteller when depositing for the first time have their bets restricted to $2.50 until they clear the wagering of their bonuses. Violators shall have their bonuses and winnings irreversibly confiscated. It is worth keeping in mind games like video poker, roulette, blackjack, baccarat, and keno have zero contribution toward the playthrough of the welcome bonus.
Existing depositing customers at Karamba are automatically granted access to the casino’s loyalty lounge, which consists of seven tiers (New, Bronze, Silver, Gold, Platinum, Premium, and Prestige). The last two tiers are unlocked by invitation only. Members of the program are treated to a variety of perks including cashbacks, exclusive bonuses, and free spins. They collect 1 loyalty point per every $40 wagered on the website.
The exchange rates depend on the loyalty tier. Players at the lowest tier need 35 points for $1 while those who have attained a Prestige status receive the same amount in exchange for 15 points only. Be sure to use the points you collect within a period of three months. Otherwise, they will be automatically removed from your account.
Software Providers at Karamba Casino
The bulk of Karamba’s gaming library runs on software provided by Swedish developer NetEnt, but other big studios also have their fair share of contribution to the portfolio. Some of the games are courtesy of the leviathan Microgaming while others have been supplied by Play’n GO, Pragmatic Play, IGT, Blueprint Gaming, Lightning Box, Merkur Gaming, Realistic Games, Playson, Betsoft, Inspired, and 2by2 Gaming. The live section is powered by the renowned supplier of live-dealer solutions, Evolution Gaming.
This motley crew of software suppliers ensures unparalleled gaming diversity, with Karamba striving to cover the preferences of a larger crowd of international players. The games are available in the instant-play format on mobile and desktop giving Karamba customers the ultimate freedom to place bets regardless of their location.
The portfolio is available for both real-money and practice play, which is great news for online gambling rookies who want to look around and try different games until they figure out what works for them. The games on offer impress with great extra features, well-polished graphics, and seamless gameplay across most devices.
Karamba Casino Games Selection
There is more to be desired from this casino where quantity is concerned as the website features around 500 games. Sure, there are online casinos with broader gaming libraries but the multitude of software suppliers Karamba has teamed up serves as a compensation, with each studio having its own flavor.
Slots comprise the largest category of games. To mention but a few noteworthy titles, Karamba players have access to slick slots like Thunderstruck II, Book of Dead, Crystal Rift, Starburst, Gonzo’s Quest, Jack and the Beanstalk, Hotline, Wolf Gold, Ogre Empire, Viva Las Vegas, Reel Talent, Rainbow Charms, Fruity Friends, Mighty Sphinx, and more. A separate category is dedicated to scratchcards for those interested in this type of gambling.
We are afraid fans of table games and video poker will be slightly disappointed as Karamba is a bit short of titles falling into these two particular categories. The options are indeed limited, with customers having a choice from European Roulette, Roulette Royal, Blackjack, Roulette Pro, 3 Card Solitaire, Jacks or Better, Deuces Wild, and Joker Poker.
You are recommended to load the live lobby if you are looking for more traditional casino options. There you will find 8 baccarat variations, 32 blackjack games, and 16 variants of roulette, all by Evolution Gaming. Some of the live games that grabbed our attention include Speed Auto Roulette, Immersive Roulette, Lightning Roulette, No Commission Baccarat, Baccarat Control Squeeze, and Salon Privé Blackjack, with broad table limits ranging from $1 to $10,000. Auto Roulette and Speed Auto Roulette are the only live games playable for as little as $0.10.
Licensing and Jurisdictions
The casino’s already solid reputation is further consolidated by the fact it is licensed and regulated by two of the strictest authorities in the gambling universe. British customers can register at the website and play for real money as the casino has obtained the seal of approval of their local UK Gambling Commission.
Customers from the other accepted jurisdictions can gamble safely on the website thanks to the license Karamba has gained from the Malta Gaming Authority. The gambling operator cannot accept players from the USA, though.
The casino ensures randomness and fair play with a certificate from iTech Labs. Each game has undergone one hundred sets of tests, consisting of 10 million samples each. Respectively, the auditors established the outcomes of all games are statistically random.
Site Layout and Design
Karamba Casino’s design is rather easy on the eye but you also get the additional benefit of user-friendliness that ensures quick and easy navigation. The header takes you to the different types of products available on the website, namely the online casino, the live section, the sportsbook, and the scratchcards section. The live-chat icon (a parrot holding a phone receiver in its wing) is always displayed at the right side of the screen no matter which page you have loaded.
The casino games are separated into different groups, with players being able to browse through the categories of video slots, casino games, virtual sports, and recently played games. The latest additions to the Karamba portfolio are displayed in a separate section.
There is also a search facility but we were disappointed by the absence of any other filtering options whatsoever, especially considering the huge number of suppliers the operator has teamed up with. The website is available in 6 languages – English, German, Swedish, Norwegian, French, and Finnish.
Banking Options at Karamba Casino
You are looking to make a deposit here? If so, there are lots of ways to top up your account at Karamba. The casino is focused on conquering the global gaming market which is why it offers a long list of banking options, some of which are specific to certain countries only.
Best of all, there are no fees on deposits or withdrawals. Payments are generally processed at a satisfying speed and on par with all security standards. As many as 9 account currencies are available – USD, EUR, GBP, CAD, AUD, BRL, SEK, NOK, and DKK.
Deposit Options
Players at Karamba can deposit via standard and widely accepted payment solutions like credit or debit cards by Visa, Mastercard, Entropay, and Mister Cash by Bancontact. E-wallets like Skrill, Neteller, and ecoPayz are also available and so are online banking processors the likes of InstaDebit, Euteller, Trustly, EPS, and Sofort but bear in mind some of these solutions can be used only locally.
For example, InstaDebit is an option only for Karamba customers who hold online banking accounts at Canadian banks whereas Euteller and EPS are available only to players from Finland and Austria, respectively. This only goes to show the strong focus Karamba has on key European markets.
Deposits at Karamba are also made possible via solutions like Paysafecard and Zimpler which are perfect for those of you, who like to play on a budget and wish to prevent overspending. More conventional banking options like wire transfers and fast wire transfers have also made it to Karamba’s cashier.
Deposits via all the above-listed methods are free of any charges on behalf of Karamba so there is no need to worry about incurring excessive processing fees. The minimum amount players can top up their Karamba accounts with is set at $10. There is no waiting time when you make a deposit at the casino, the money is credited to your balance immediately. The only exception is wire-transfer deposit which might take up to 5 business days.
Depositing via Karamba’s cashier is made quite easy. You simply must select one of the available methods from the list and enter the desired amount manually, although there are also set amounts of $25, $40, and $50 for you to choose from. If you intend to use a bonus, be sure to enter its valid promo code in the designated field in the cashier. Karamba will notify you via email that your deposit has been successful.
Withdrawal Options
Although not as abundant as the deposit options, withdrawal methods are diverse enough to cater to the needs of Karamba’s international player community. You can conveniently cash out your winnings with methods like Visa, Mastercard, Entropay, InstaDebit, ecoPayz, Neteller, Skrill, Trustly, and wire transfers.
We particularly liked the fact the casino does not charge extra processing fees for withdrawals. The minimum amount you can withdraw from your account is again $10. The upper ceiling on cashout is set at $7,000 per month.
If you request a withdrawal that exceeds this amount, the excess will be returned to your balance to be processed during the following month. For security reasons, the operator requires verification for single withdrawals exceeding the amount of $2,300. The withdrawal timeframes are as follows:
- Visa, Entropay, and Mastercard – 6 to 8 business days
- Bank/wire transfers – 6 to 8 business days
- InstaDebit – up to 5 business days
- Neteller, ecoPayz, Skrill, and Trustly – Up to 3 business days
Payment Method | Deposit | Withdrawal |
---|---|---|
Visa Card | ||
Mastercard | ||
Trustly | ||
Skrill | ||
Neteller | ||
Euteller | ||
PaySafeCard | ||
InstaDebit | ||
EntroPay |
Customer Support at Karamba Casino
The contact page of Karamba features the bold statement that this casino is governed by the principles of C.A.R.E, an abbreviation for the tagline “Customers are really everything”. While it is true the casino’s support team is on standby seven days a week, the live chat is open from 6 am to 11 pm only.
That being said, the agents compensate for the lack of 24/7 support by providing a friendly, highly professional service. Moreover, they are always quick to respond (i.e. if available) to any query you may have. Each time we contacted support via the live chat, a member of the team was with us in a matter of seconds.
There are two other avenues of contact, though. You have the option to email your query or issue at support@karamba.com or use the ready-made contact form on the website. Your other option is to give the support agents a ring by dialing +1 844 921 2309.
FAQ
Yes, players at Karamba are required to send some documents to verify their identity, payment method, and address. This is necessary for security reasons but it also helps prevent underage gambling and money laundering. The documents you need to send include copies of your credit/debit card (if you intend to use one), a copy of a utility bill to verify your address, and copies of an identity document such as your ID card, passport or drivers license. Note that verification is also needed when you request a withdrawal that exceeds $2,300.
There is no need to worry about privacy at Karamba since the website uses the latest 128-bit SSL encryptions to ensure all data remains private and secure. The personal information of players is never disclosed to third parties for commercial reasons. The casino also uses special firewalls to add an extra level of protection to your payments.
You can easily verify fair play is on hand by scrolling down to the very bottom of the casino’s homepage where you need to click on the iTech Labs icon to open the certification the reputable auditor has issued to Karamba. The payout percentages were not available at the moment of writing but at least you can feel safe knowing you are playing unbiased games.
You simply need to sign in and navigate to the My Account menu where you must click on the tab that reads “remaining wagering requirements”.