Emu Casino Review
| Summary | |
|---|---|
| Brand name | Emu Casino |
| Website | emucasino.com |
| Tel number | Australia: (+61) 02 9119 2932 New Zealand: (+64) 09 951 5843 |
| support@emucasino.com | |
| Live chat | Yes |
| Deposit bonus | Up to $/€300 |
| Wagering requirement: | All three deposit bonuses from the casino’s Welcome Package are subject to 45x playthrough requirements that need to be met before a withdrawal. The turnover requirement for players based in Australia and New Zealand is 40 times. |
| Software | BetSoft, Microgaming, iSoftBet, Big Time Gaming, Tom Horn Gaming, Quickspin, Slotmotion, Habanero |
| Min deposit | $/€10 |
| Min withdrawal | $/€20 |
| Online since | 2012 |
| Mobile versions | iPhone, iPad, Android |
| Cashout time | Ewallets 0-24 hours; Credit/Debit Cards 1-7 days; Bank Transfer 8-11 days |
| Withdrawal limit | $20,000 per month |
| Deposit Methods | Visa, Visa Electron, Maestro, Mastercard, Diners Club, Instant Banking, Bitcoin, Neosurf, myNeosurf, UpayCard, Paysafecard, Neteller, Skrill |
| Withdrawal options | Visa, Neteller, Skrill, myNeosurf, EcoPayz, Bitcoin, UpayCard, Online Bank Transfer |
Pros and Cons of Emu Casino
Pros:
*35+ iGaming studios
*Wide variety of payment processors
*EmuShop
*Rewarding Loyalty Program
*Responsible gaming tools
Cons:
*A 3.9% fee on the withdrawn amount for the second withdrawal within 30 days
*No mobile dedicated app
*Some may consider the casino licensing weak
Overview
Emu Casino is a modern and stylish online casino, offering its users a wonderful online gambling experience. First established in 2012, Emu Casino is operated by Season Ever Ltd. This online casino is powered by a variety of software providers, some of which are the best in the industry. As a direct result, players will have at their disposal a wide range of casino games, including the most popular genres on the market.
Additionally, Emu Casino strives to maintain high standards set by the management by providing consistent customer support. Users of Emu Casino can always rely on the customer service team, who are available 24/7 via live chat, email and telephone.
Promotions & Bonuses at Emu Casino
Much like any other top-tier gambling website, Emu Casino has generous rewards in store for those who make the right choice. New players will have the opportunity to claim an excellent Welcome Bonus, which has the potential to triple your bankroll. Basically, the casino will match your initial deposit 100% up to €100. The following two deposits will be matched 25% up to €100 and 50% up to €100, respectively. Each bonus comes with a 45x wagering requirement, which means that you will have to place bets worth 45 times the sum of the bonus before you can cash it in. This requirement has to be met within 3 days of claiming a bonus, otherwise, it will be removed from your casino balance. Moreover, bets on certain games will not contribute the same amount as those on others. For example, a wager placed on slots will count 100%, whereas a bet on roulette or video poker will only contribute 10% to the wagering requirement.
Birthday bonuses are a relatively unique promotion offered at Emu Casino. Basically, the casino will help you celebrate your birthday by giving you the option to claim bonus. If you wish to receive such a bonus, contact a customer support agent within 3 days of the date of your upcoming birthday and ask for your bonus. To receive one, you will need to have had your identity verified and also make at least one real-money deposit. The bonus that you can receive is up to the discretion of the casino staff and we can in no way provide any specific details or terms.
Long-term users of Emu Casino can greatly benefit from the Loyalty System, also referred to as EmuPoints. Basically, for every bet, you place on certain games you are eligible to receive EmuPoints. Depending on the number of points you have accumulated, you will be placed in one of six tiers – Newbie, Bronze, Silver, Gold, Platinum and Elite. EmuPoints can be spent on free spins, deposit bonuses, cash drops and more. The number of free spins and the size of the bonuses will be determined by your standing with the casino, with higher ranks receiving better deals.
Software Providers at Emu Casino
Emu Casino has partnered with a great number of software providers, including some of the best most respected companies in the industry. Among the list, we find names such as Microgaming, iSoftBet, Betsoft, 1X2 Gaming, Pragmatic Play, Playson, Evolution Gaming and more. Microgaming and Evolution Gaming stand out as two very successful game providers. Microgaming is one of the first companies to start developing online casino games and it has been in business for more than 20 years. In more than two decades, it has created hundreds of unique games and some odd 400 of them can be played at Emu Casino.
Evolution Gaming, on the other hand, had it rise around a decade ago when it brought live dealer games into the mainstream of the online casino industry. This company had a great deal to contribute to the development of live dealer games and is part of the reason why they are so popular nowadays.
Emu Casino Games Selection
Emu Casino features an excellent selection of casino games, treating its users to little over 1,000 unique titles. Anyone can access these game directly from the window of their Internet browser. The instant play interface makes it possible for you to enjoy your games without having to download and install any software. All you need is a browser that supports Java and/or Flash, which includes most modern browsers such as Google Chrome, Opera, Safari, Mozilla Firefox and so on. Additionally, there is also the option to play using your mobile devices simply by load the casino in the browser of your smartphone or tablet.
Fans of the slot genre will be more than delighted to join Emu Casino. With more than 800 unique titles, there is more than enough for you to play. Among the more popular games, we see titles such as Thunderstruck II, Ariana, Break Da Bank Again, Immortal Romance, Reel Gems, Dragon Dance and several others.
As far as table games are concerned, you will find plenty of roulette, blackjack, baccarat craps and other genres to play. Each game comes in several variations, including the most popular types, as well as, some more unique ones. There is great variety in the table games selection and we are sure that you will greatly enjoy yourself.
Like we mentioned in the previous point, Emu Casino has partnered with Evolution Gaming, thereby acquiring a good number of live dealer games for its users to enjoy. Fans of this game type will be able to play Live Blackjack, Live Roulette, Live Baccarat, Live Three Card Poker, Live Casino Hold’em and more.
Jackpot Games
EmuCasino is home to quite a number of excellent jackpot games. At this online casino, you will have the opportunity to play and enjoy several of the best progressive titles in the industry.
Mega Moolah and Mega Moolah Isis are two of the most iconic progressive slots that you will find nowadays. Created by Microgaming, both of them have risen to prominence over the years. These are 5-reel slots with 25 paylines that share the same progressive jackpot. Mega Moolah features a lighthearted Savannah theme, while the setting of Mega Moolah Isis is Ancient Egypt. Moreover, the former comes with a maximum bet of €6.25, while the latter can accept bets up to €25.
Major Millions is an all-time classic of the genre. This 5-reel slot game will take you back to the early days of the industry and provide you with a one-of-a-kind experience. There are only 15 paylines in Major Millions, making things easier to track. Moreover, this game is quite cheap to play with a maximum bet going only as high as €3.00. Despite that, the progressive jackpot is rarely seen to be under seven figures, which surely makes it worth your while.
Cash Splash 5 Reel is an interesting variation of the classic Cash Splash slot game. As the name implies, this game features 5 reels upon which 15 paylines are positioned. The theme of the game closely resembles the fruit machines of old and is a great blast to the past. In terms of gameplay, you will find it to be highly entertaining. Users can wager up €3.00 on this game, making it one of the cheaper options out there.
Of course, there are many other jackpot titles at EmuCasino but we can only list so many. For more information, be sure to check out the Jackpot page on the casino’s website.
Licensing and Jurisdictions
EmuCasino is primary focused on providing gambling services to New Zealand and Australia. Despite the complicated licensing system in these two countries, EmuCasino is one of the most trustworthy choices which players can make.
Site Layout and Design
EmuCasino features a functional and minimalistic design that will allow you to easily navigate the website. It is clear that the casino’s goal was to keep the clutter to a minimum and present you with as much of the good stuff as possible. Therefore, you will mostly see the different games when browsing the gaming selection. You can choose to have the titles presented to you in as a grid or as a list.
On the bottom, you will find a bar with shortcuts to all important sections of the casino, including customer support and a search bar for the games. Overall, the user interface is easy to navigate and you should have no issues with it.
Banking Methods at Emu Casino
EmuCasino seeks to accommodate as many users as possible and thus, it has chosen to support a wide range of payment methods for both deposits and withdrawals. You will have at your disposal many different payment solution types, which you will have to use to control your online bankroll.
Deposit Options
As far as deposits are concerned, EmuCasino accepts payment via credit cards, eWallets, cryptocurrency, online banking and prepaid services. At EmuCasino, you will be able to use your Visa or MasterCard to fund your casino balance. Limits range between €10 and €2,500 per transaction and there are no fees or processing times.
If eWallets are more to your liking, EmuCasino supports several of those too. Here, you will be able to to use Skrill, Neteller, and ecoPayz for the purposes of topping up your account. These three services share the same limits, more specifically, a minimum deposit of €10 and a maximum of €10,000. Any deposit made via these three services is free and will process in seconds.
Prepaid options are also popular in the online gambling industry and EmuCasino has not neglected that fact. Here, you will be able to utilize three very prominent prepaid services, more specifically, Paysafecard, Flexepin and Neosurf. With Neosurf and Paysafecard, you can deposit anywhere between €10 and €100 at once. Flexepin, on the other hand, will allow you to deposit up to €500.
Other interesting payment services include InstaDebit and Bitcoin. InstaDebit is an online banking service that allows customers to make payments directly from their bank account. EmuCasino accepts deposits ranging between €10 and €10,000. Bitcoin is the most popular cryptocurrency currently and is becoming a very attractive option for online gamblers. EmuCasino allows you to deposit with this cryptocurrency with limits ranging between €30 and €10,000 in BTC.
Withdrawal Options
Withdrawal options are no less plentiful at EmuCasino, allowing you to cash in your balance via a variety of different methods. Credit cards may be utilized to receive your winnings, with limits ranging from €20 to €2,500 and a transfer wait time of up to 7 business days.
If you wish to receive your money faster, then it would be prudent to consider an eWallet. Withdrawals issued to Skrill, Neteller, or ecoPayz clear within hours of the casino confirming the transaction and you can withdraw between €20 and €2,500 at once.
Bitcoin is another speedy alternative, allowing you to cash in up to €2,500 at once with practically no wait times. If you used a payment service which is not supported for withdrawal, the casino will offer you to transfer your winnings to your personal bank account. Limits range between €50 and €10,000 and may take up to 3 business days to be reviewed by the casino and up to 5 business days after that for the transaction to clear.
| Payment Method | Deposit | Withdrawal |
|---|---|---|
 Visa Card | ||
 Mastercard | ||
 Neteller | ||
 PaySafeCard | ||
 POLi | ||
 Skrill |
Customer Support at Emu Casino
Customer support is always available at EmuCasino for those in need. The support agents are on 24/7 standby, waiting to take any case. You will have multiple ways to contact the casino representatives. The live chat system is the most expedient, allowing you to immediately reach an agent.
Moreover, you will be able to chat with them in real time and discuss your issue. Alternatively, you can simply draft an email and send it to the support team. There is an email form on the Support page of the casino, where you will have to submit your name, email address, the subject of your discussion and a detailed explanation of your problem or inquiry.
If you prefer, there is also a dedicated line that you can call during particular hours from Monday through Friday. It is a UK line so make sure that the call will not cost you anything prior to dialing. EmuCasino is available in English and Swedish.
FAQ
EmuCasino is powered by the top software providers in the industry. These companies have made sure that the games are fully functional on smartphones and tablets. You can load the casino within the browser of your device and play as is.
EmuCasino does not charge you for making a deposit. However, there may be a fee applied to withdrawals. The casino offers one free withdrawal every 30 days and every subsequent withdrawal after that will incur a charge of 3.9% of the whole sum.
The casino takes extensive measure to make sure that your personal and banking information will be safe. EmuCasino employs 256-bit encryption software that rivals that used by banks. This cipher is practically impossible to crack and therefore, you have nothing to worry about.
| Payment Method | Deposit | Withdrawal | |
|---|---|---|---|
 | Visa Card | YES | YES |
 | Mastercard | YES | NO |
 | InstaDebit | YES | YES |
 | PayPal | YES | YES |
 | Skrill | YES | YES |
 | PaySafeCard | YES | NO |
 | Citadel | YES | YES |
 | Neteller | YES | YES |
 | Sofort | YES | YES |
 | PayForIt | YES | NO |